Bed Bugs? – Review of Sofitel Montreal Golden Mile …

We found out about this comment this morning, We confirmed that there is no evidence of bed bugs in our rooms. Since this stay occurred more than 12 months ago, we also confirmed that there have been no complaints or evidence of bed bugs in our rooms, thus no treatments occurred. We at Sofitel take the prevention and treatment of bed bug infestations very seriously. We believe that prevention starts with a daily inspection by housekeeping staff to identify any evidence of bed bugs every time a bed is made. We also train hotel staff on our bed bug protocol and work with a national pest control company to inspect and treat any room in which bed bugs are alleged to be present. In this case, we could not confirm that Sofitel was the source of any bed bugs that may have traveled home with any client. As you may know, bed bugs are a worldwide problem for all kinds of establishments, including retail stores, movie theatres, and popular attractions. Bed bugs are highly efficient travelers that can attach themselves to clothing or luggage from almost anywhere. We do our absolute best to inspect, treat, and prevent any infestations, and when our efforts still fall short, we process any and all claims resulting from an infestation.

Nous avons pris connaissance de ce commentaire ce matin. Ce sejour a eu lieu il y a maintenant plus d'un an, nous n'avons eu aucune plainte mettant en evidence un probleme de bed bugs dans notre hotel a ce jour. Chez Sofitel toute les preventions necessaires sont prises et ce sujet est pris tres serieusement. Nous pensons que la prevention commence par une prevention journaliere par nos equipes des etages qui sont formees pour deceler une problematique quand elles font les lits. Nous formons nos equipes regulierement et utilisons une compagnie nationale de traitement pour effectuer des inspections et traiter les chambres dans le cas chant. Dans ce cas bien prcis, nous ne pouvons confirmer ce cas, et il est important de prciser que les bed bugs peuvent voyager avec l'etre humain. Comme vous le savez ce probleme est mondial et ces insectes sont bien souvent prsents aussi bien dans les grandes surfaces, cinemas, thatres et autres espaces publics. Les bed buds sont des voyageurs trs efficaces et bougent grace aux vetements. valises...Nous faisons notre maximum pour inspecter, traiter et former afin de prevenir tout probleme.

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