This Hotel has bed bugs – Review of Comfort Inn, Boise, ID …

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We stayed there for what was suppose to be one night, we were woken by bed bugs at 3AM, when we approaced and showed the clerk he said that there was nothing he could do about it, we would have to talk to the manager, the manager offered 50% after a lenghty wait till( 7AM from 3AM) off the bill. You be the judge if you will stay there or not, my recommendation is definately NO, it is not only dirty but the manager is very unfair, you would have thought she would have refunded all the money not just 50%, I called international hotels and they could do nothing about it except talk to the manager which did absoutly nothing for us, I called the health dept in Boise and heard nothing back, I informed the newspaper and heard nothing back also, Stay out of Boise Idaho, or at least the comfort inn on airport way. Dave Noble, [--], Nanaimo B.C. Canada

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Unfortunately bed bugs are on the rise everywhere and it does happen. At the time of your stay you were traveling across the country. We had never had any issues with bed bugs at our hotel. We are inspected weekly for pest control, because many times frequent travelers in and out of hotels end up bringing the little critters with them on their clothes and travel items. We became suspicious of that being the case, when we moved you to another room and you still had a problem. We had had no other complains regarding bed bugs before or after your stay at our hotel. After your departure and the pest control was brought in, the only place bed bugs were found were in the two rooms you were in. I apologize for any bed bug experience that happens at our property, because it is a huge cause for alarm. But rest assured, we actively and regularly take proactive measures to ensure that they are not on our property before and after the time of your stay here.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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This Hotel has bed bugs - Review of Comfort Inn, Boise, ID ...

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