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i am very sorry for staying at the alaska backpacker's inn in anchorage. i stayed 5 nights - 2 nights in a private room, 1 night in the hostel dorms, then 2 more nights in a private room.
this place is in a bad part of town, near a homeless shelter and a correctional facility - there are many homeless people around who will beg for money and try to get inside the inn either to find a place to sleep or to take things. many of the guests are extremely loud and yell across the outdoor areas - expect to hear drunken screaming in the middle of the night on weekends, bring earplugs. on my first night there another guest walked around the parking lot screaming trying to find her friend, waking me up - once i was awake this same guest stuck her face directly into my open window and continued to scream into my room, calling for her friend - when i went to the front desk to see what could be done about this, the smug jerk behind the desk mockingly said, "i'll notify security." (they don't have 'security.') my second day there another guest burst into my room, thinking it was his room - the front desk apparently gave him poor instructions in finding his room. later that night i was awakened at about 1:30am, a woman a few doors down had called the police because some man had followed her to her room and loitered outside her window.
the internet connection is HORRIBLE and spotty at best; at times i had to go to the 'clubhouse' in order to use the internet.
their storage area designated for guests to store their luggage before and after check-out is by no means secure; though storage area is usually locked, they allow guests to go inside and put or take belongings without any means of checking what belongs to which guest - anyone can walk-off with anyone else's stuff. when i took my luggage out this afternoon, the staff member who unlocked the door didn't even hang around to see if had locked/closed the door behind me. if you're a thief, just go to the front desk, ask to get your things from their storage room, and take whatever you want - they're too clueless/lazy to have any valid way of marking belongings.
the management seems clueless as to how to run a hostel/inn - one bed i slept in looked and felt as if it were just salvaged from a junk yard. all of the pillows are so old they're like doormats. one good thing is that most of the bathrooms seemed ok and cleaned regularly. the management had posted insulting flyers to all of the guests that stated any guests causing any "drama" would be evicted, not taking practical nor professional steps to preventing such drama, such as enforcing rules regarding noise, smoking, loitering, drinking on the premises, etc. i asked one of the staff members where to wait for a particular shuttle and she told me the wrong place to wait - i missed the shuttle but luckily the driver was able to make a return trip. as i said in the previous paragraph, one staff member was very smug and rude - this was an ongoing thing and i avoided having to make contact with this particular staff member. two staff members at the front desk did seem well informed and polite.
the worst part of my stays at this place was being exposed to bed bugs. i did a 'standard' check for bed bugs in each of the rooms i stayed in but was still bitten, as i write this i have welts on my right arm, on my back, and on my left leg. i was given a refund for the evening i was bitten, moved to another room, and was offered to have all of my clothes laundered - this situation was handled in a professional manner but of course it was too little too late.
if i could go back in time, rather than stay several nights in anchorage as my "home base" in alaska and stay at a cheap place i would instead spend as few days as possible in anchorage and stay at a more reputable hotel and spend the extra money. from what i've seen, anchorage doesn't have enough to offer to put up with the problems of low-cost lodging.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bed bugs - Review of Alaska Backpackers Inn, Anchorage, AK ...
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