Brit mum separated from family and locked in filthy room with bed bugs after testing positive for Covid on C – The Sun
A TRAUMATISED British mum was "locked up in a filthy room with bed bugs" after testing positive for coronavirus on holiday.
Nathalie Hopley, 37, flew to Corfu, Greece, on October 6 for a week away with her family of five - but they ended up in a "dirty" quarantine block after catching the virus.
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Her all-inclusive holiday soon turned to hell as she was quarantined away from her family after three days.
The travel agent from Chester said she has been forced to stay in a "filthy" and "bed-bug ridden" quarantine block.
Nathalie said: I didnt expect to be tested on arrival to the airport and I certainly didnt expect a positive result.
Ive been treated like a criminal and there is absolutely no care factor at all.
Ive been forced to isolate alone in a run down building which is completely unsanitary."
The mum explained how she was separated from her children Amealia, 16 and Henri, 11 which was "traumatic."
She added: Ive been sleeping with the bathroom light on to feel a bit safer in the room.
Theres bed bugs and my step-daughter Caitlyn, 16, back has been eaten alive.
Ive been in the room for two weeks and havent had any clean sheets.
The positive test result, I can accept. I have no symptoms but perhaps I am asymptomatic.
But I shouldnt have to isolate in an unacceptable level of accommodation.
Nathalie is furious with the travel company Jet2 after claiming they did not make her aware of this possibility prior to flying.
She said: Jet2 have not highlighted clearly that random testing is part of the entry requirements for Greece.
"Jet2 solely focus on the entry requirements being just a passenger locator form with a small print and link to the Foreign Commonwealth Department Office website for further information if needed.
"Even when you follow the link this does not give you a clear understanding of the protocol for quarantine in Greece."
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The British mum said how on day three of her holiday, she was told about the result and told to immediately return to the hotel.
She added: A security guard was put on our door and we were treated like criminals.
"Jet2 should have known where we were being sent to and we felt they just washed their hands of the situation."
The mum added that she had booked a nice all-inclusive holiday - but instead ended up being served government-funded meals of poor quality in an unsanitary location.
Nathalie has her own room and her partner Aaron, 40, was paired up with Henri, 11, for ten days.
Whilst her teenage daughter Amealia, 16 and step-daughter Caitlyn, 16, had their own room.
The children flew home after ten days and Aaron waited for Nathalie to be released on October 20.
She said: Our government are deeming some destinations as safe.
The rules and regulations are not clear.
It does say on the Greek government website that it could happen and you can isolate in your hotel room or a villa.
I wasnt given this option and have been thrown into a disgusting block which has a green mouldy swimming pool."
Nathalie and her partner Aaron claim they fork out over 2000 for their break away.
She said: It has been a stressful year for everyone.
The girls did their GCSEs and didnt get to have a prom - we wanted to give them a bit of normality.
It has been the complete opposite!"
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A spokesperson from Jet2 said: Following a positive COVID-19 test, the relevant protocols were initiated by the local authorities in Corfu.
"We were obviously sorry to hear about this experience and we can confirm that the customer has returned back to the UK.
"We were in contact with the customer to do what we could throughout, including arranging flights back to the UK.
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